Maple Parking T5 Business Meet and Greet logo

Maple Parking T5 Business Meet and Greet - Heathrow

Family-run with plenty of experience - you can rely on Maple Parking.
Hand Shake
Meet and Greet
Flight Take Off
Terminal served
EV Station
Electric Charging
Not Available
Keep your Keys
No, your car is parked for you

What to expect

When you arrive at Maple Parking T5 Business Meet and Greet

Once you've parked your car and unloaded your luggage, lock your car and check your car in with a member of the Handover Team - the Purple desk is located in the lift lobby. Make sure you have your booking reference and return flight details ready to give the driver.

Your car will be photographed and taken to a secure car park by the experienced driver, whilst you walk to check-in - it takes 2 minutes.

On your return to Heathrow

Thanks to the No Wait Guarantee, your car will be waiting at the meeting point ready for you to collect and drive home.

- Exit the arrivals hall, turn left and follow the signs for the Short Stay Car Park.
- Take the life to level 4.
- Your vehicle will be returned to the 'Off Airport Meet & Greet' parking bays.

Make sure you have the card that you were given on arrival to collect your keys from the Handover team. If you do not have this then they will need to see, and take, an image of your passport, which must match the booking name.

Important Information

From 29th August 2023 London's Ultra Low Emissions Zone (ULEZ) will expand to include Heathrow. You may need to pay the daily ULEZ charge when driving through Heathrow – make sure you check before you travel.

To find out more and get yourself prepared, take a look at our dedicated ULEZ page.

It's your responsibility to make sure that your vehicle's road tax is valid, it holds a valid MOT certificate and is roadworthy. If your car isn't legal or safe to drive, Maple Parking won't be able to drive it to the car park, and you also won't be able to get a refund.

Returning to a different terminal? Don't worry the car park constantly monitor flights, they will return the car to the terminal you are landing to.

Early or late? The car park offers a grace period up to midnight at their discretion. Any longer than this and you'll be charged the car park's standard rate of £20 per day. This is subject to change.

Most standard cars will be accepted at the car park as long as they fit under the 2.05m entry barrier and fit in a standard-size parking bay (2.4m x 4.8m). Prices are for cars only. If you're parking a van, lorry, caravan, trailer or mobile home you'll be charged extra. Minibuses and vehicles with 8 or more seats can't be taken for Meet and Greet services. To see if Maple Parking can take your vehicle, call us on 0800 093 5478.

Don't forget to print your booking confirmation and take it with you as the car park will need to see this when you arrive.

If your return flight plans change call Maple Parking as soon as you can. They need as much notice as possible to get your car ready so you aren't kept waiting. You won't get a refund for any unused parking time.

Frequently Asked Questions

  • What about any accessibility requirements?
    Maple Parking welcomes bookings from owners of specially adapted vehicles. However, this must be by prior arrangement to ensure availability of appropriately-trained drivers.
  • Is there a maximum car size?
    Maple Parking can only take cars that fit into a standard size parking space, which is 2.4m x 4.8m. You'll be charged extra if your car is too large. Minibuses and vehicles with 8 or more seats can't be taken for Meet and Greet services and will cost extra for other packages. To see if Maple Parking can take your vehicle, call us on 0800 093 5478.
  • What security measures are in place?
    While you're away, your car will be stored in one of Maple Parking's secured car parks. All of the car parks are surrounded by a fence and are either manned 24 hours, have CCTV in use, or have dedicated 24 hour security patrols.




Contact Number

01895 544 382

Latitude 51.47213Longitude -0.49028


Directions to Terminal 5:
- Leave the M4 at Junction 4 (or if you're coming from the M25, leave at Junction 14).
- Follow the signs to T5.
- When you arrive, just follow the signs for Terminal 5 Short Stay Car Park.
- You'll come to a ramp, drive up it and keep to the right.
- Drive under the yellow height restriction, keep left and follow the signs for Short stay Level 4.
- You'll see Avis signs, follow them until you come to a third set of barriers, you just need to take a ticket and drive through.
- Park in one of the designated Off Airport Meet and Greet parking bays.
- Hand your keys and parking ticket to the Handover team at the Purple desk, located in the lift lobby.