Like all Premier Inns, this ideally located hotel prides itself on it’s comfy beds. It is close to Heathrow’s terminals and to the M4 and M25 motorways, making it an ideal base for the start of your trip or for an overnight recovery rest for your onward journey. It has a bright and airy reception area with 24 hour check in facilities. The hotel provides breakfast (kids can eat breakfast for free) and evening meals and a Grab and Go breakfast option. if you’re in a hurry you can grab a croissant, coffee or tea. The hotel has air conditioning, lifts and confrence facilities for up to seventy five delegates.
With a 184 guest rooms and only two miles from the main terminals at Heathrow, The Comfort Hotel is a simple,stylish stay. It boasts 24 hour multilingual reception staff to welcome guests. It has a brasserie restaurant which serves breakfast and dinner for more leisurely guests. But, if you re in a hurry there is always The Seasons Lounge Bar, where guests can buy a coffee or tea and a tasty snack on the go. Health conscious guests will find a well- equipped fitness suite. There are also large conference facilities for delegates.
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The Hotel was fine but the Hoppa Bus to the airport did not arrive, nor did the next.one. Hotel tried to ring but they were not answering the phones. In the end we had to take a taxi although we had prepaid for the bus.
Novotel easy to find and staff superb. Good room and parking. Hoppa bus to airport. BAD part. The bus for the return no longer leaves from the point indicated on my booking sheet, but from a different place altogether! We waited a very long time before an Avis van driver stopped to ask what we were doing standing at the bus stop- still marked on the wall outside terminal 3. He told us where to find the bus. So the journey back to Novotel took 1.30 hours and that was after a day of travel which had started 15 hours previously, and before our 3hour drive home. Somebody should have told us of this change.
the hopper bus service is very bad and sometimes does not turn up and the hotel staff not very helpful missed my flight on the 9th DEC had to wait 12 hrs for evening flight
Very easy booking process - the hotel is very well placed just off M4/M25 - with plenty of holiday parking. Hotel has all amenities , staff are very helpful and breakfast was good.