Archive for the ‘blog’ Category

Ryanair flight cancellations – Any compensation?

September 19th, 2017

If you are one of Ryanair’s customers with a cancelled flight you might be wondering  what rights you have and entitlements to compensation. Firstly, you need to know whether or not you have been affected by the unprecedented level of flight cancellations. Ryanair have published a list of all flights to be cancelled up to […]

Virgin Atlantic to install WIFI on all planes

September 6th, 2017

Virgin Atlantic has become the first airline in Europe to install wifi across all its 39 aircraft plus those operated by its partner Delta. The service isn’t free wifi. There are a number of options of which the most popular is bound to be the £2.99 messaging service on board Virgin’s A330, A340 and 747 […]

Could you be jailed for making a false sickness claim?

August 30th, 2017

Holidaymakers are being warned that they could be prosecuted for making false sickness claims against Tour Operators. ABTA (Association of British Travel Agents) and travel industry partners have launched a campaign entitled “Stop Sickness Scams” after a big rise in claims from customers reporting sickness while on holiday. ABTA and travel industry partners launch #StopSicknessScams […]

Cars stolen from Manchester meet & greet company

August 25th, 2017

Four cars and more than 130 keys have been stolen from a Manchester meet and greet company in Hale called Car Park Manchester as reported by the BBC and the Manchester Evening News (MEN). Car Park Manchester are not affiliated to Manchester Airport or Car Park Manchester reported the burglary on 18 August. Police have said […]

Robots to help at check in

August 23rd, 2017

Air New Zealand has been trialling the use of Chip the robot to help with check in at Sydney Airport. The black and white robot called Chip has two eyes, two ears, two arms but no mouth. He communicates via a touch screen on his chest to help customers at check in. Chip was introduced […]

How to avoid a boozey flight?

August 17th, 2017

According to a BBC Panorama investigation, arrests of UK passengers on planes and at airports has risen by 50% a year from 255 to 387 between February 2016-17. Also, a survey by the UNITE union of 19,000 of its cabin crew members found that more than 50% had experienced some form of drunken behaviour at […]

Two week breaks in decline

August 14th, 2017

Traditionally the mass market package holiday that became popular in the 1950s was a two week affair in sunny climates like the south of France, Spain, Portugal and Greece. A combination of a post war boom in travel abroad, and amendments to the convention on International Civil Aviation that allowed for a surge in tourism […]

Too tight to pay for airport parking!

August 11th, 2017

Residents of roads close to Luton Airport have shown their frustration with holidaymakers parking their cars by daubing them with graffiti. Airport travellers are allegedly parking in streets close to Luton Airport to avoid airport parking charges. “Too tight to pay for airport parking”, “Respect for residents” and “Selfish git” were some of the comments […]

Stansted airport meet and greet chaos

August 9th, 2017

Meet and Greet airport car parking has always sold for a premium as the most convenient and hassle free option for parking your car at the airport. However, this was not the case for customers of Stansted Airport’s official meet and greet service run by Empark. Over the weekend, 5th August, the company lost customer’s […]

Hand luggage could be the next airline cash cow

August 8th, 2017

Back in the halcyon days of airline travel, travellers would pay for a plane ticket and be able to travel with as much luggage as they could carry and requests seat allocations at no extra cost. Nowadays, we are used to paying extra for what were seen as part of the service. It’s not uncommon […]